Privacy Policy — 1777but Data Practices
At 1777but, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use Bangladesh's leading online casino platform, why we collect it, how it is stored and protected, and what rights you have over your own information.
Our Privacy Commitments
These cards summarise the core privacy principles that guide how 1777but handles your personal data. The full legal detail for each principle appears in the sections below.
Data Minimisation
We collect only the personal data that is strictly necessary to provide our services, verify your identity, process payments in BDT, and comply with applicable legal obligations. We do not harvest data for data's sake — every field we request has a clear, documented purpose.
SSL Encryption
All data transmitted between your device and the 1777but platform is protected using industry-standard TLS/SSL encryption. Sensitive data such as payment details and identity documents are stored using strong encryption protocols and are accessible only to authorised personnel on a strict need-to-know basis.
No Selling of Data
1777but does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is shared with external parties only where required to deliver our services (e.g., payment processors, game providers) or where mandated by law — never for commercial gain.
Transparent Processing
This Privacy Policy sets out a complete and honest account of every category of data we collect, every purpose for which it is used, and every type of third party with whom it may be shared. There are no hidden data practices at 1777but. If our practices change materially, we will notify you before those changes take effect.
Player Control
You have meaningful control over your personal data. You can access, correct, and in certain circumstances request deletion of your information at any time by contacting our support team. You can also manage cookie preferences through your browser settings. We aim to respond to all data requests within 30 calendar days.
Regulatory Compliance
1777but operates in accordance with applicable data protection and anti-money laundering regulations. Our data practices are designed to meet the standards expected of a responsible online gaming operator serving Bangladeshi players, including robust KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
1 Information We Collect
1777but collects personal data from you through several channels: directly when you register an account or complete KYC verification; automatically when you browse or interact with the platform; and from third-party service providers such as payment processors and game studios where necessary to deliver our services. The categories of personal data we collect are described below.
Account Registration Data
When you create a 1777but account, we collect the information you provide in the registration form, which includes: your full legal name, date of birth, email address, mobile phone number, and residential address in Bangladesh. This data is required to create your account, verify that you meet the 18+ age requirement, and enable us to contact you regarding your account and any transactions you conduct on the platform.
Identity Verification (KYC) Data
Before processing your first withdrawal, and in certain other circumstances where enhanced due diligence is required, we collect government-issued identity documents and supporting materials. These may include:
- A copy of your Bangladesh National Identity Card (NID), passport, or driving licence.
- A recent utility bill, bank statement, or other document confirming your residential address.
- A photograph or selfie taken alongside your identity document, used for liveness and document verification.
- Details of your payment method (e.g., the bKash or Nagad account number registered in your name) to confirm that deposits and withdrawals are conducted through accounts you own.
Financial Transaction Data
We maintain records of all financial transactions conducted through your 1777but account, including the date, time, amount in BDT, payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction reference numbers, and the resulting account balance. This data is retained for regulatory compliance and dispute resolution purposes.
Gameplay and Betting Data
We record your activity on the platform including games played, bets placed, wagers won or lost, session durations, and responsible gaming interactions (such as deposit limit settings or self-exclusion requests). This data is used to operate the platform, calculate bonuses, and monitor for responsible gaming concerns.
Technical and Device Data
When you access 1777but, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and timestamps of your interactions. This data is used for security monitoring, fraud detection, and platform performance optimisation.
Customer Support Communications
When you contact our support team by email or live chat, we retain records of those communications including the content of your messages and any files you share with us. These records are used to resolve your query, train our support staff, and maintain an audit trail of customer interactions.
2 How We Use Your Information
1777but processes your personal data for the purposes described in the table below. For each purpose, we have identified the lawful basis on which that processing is conducted.
| Purpose of Processing | Categories of Data Used | Lawful Basis |
|---|---|---|
| Creating and managing your player account | Registration data, device data | Performance of a contract |
| Age verification and KYC compliance | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals in BDT | Financial transaction data, KYC data | Performance of a contract |
| Anti-money laundering and fraud prevention | Financial data, gameplay data, device data | Legal obligation / Legitimate interests |
| Providing and improving platform services | Gameplay data, technical data | Performance of a contract / Legitimate interests |
| Responsible gaming monitoring | Gameplay data, account data | Legal obligation / Legitimate interests |
| Sending service and account communications | Registration data (email, phone) | Performance of a contract |
| Sending promotional offers (with your consent) | Registration data, gameplay data | Consent |
| Resolving disputes and customer complaints | All relevant data categories | Legitimate interests / Legal obligation |
| Security monitoring and platform integrity | Technical data, device data, gameplay data | Legitimate interests |
Where we rely on your consent as the lawful basis for processing — for example, to send you promotional emails about bonuses, new slot releases, or cricket betting offers — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team at [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
We do not use your personal data for automated decision-making that produces legal or similarly significant effects, except where such decisions are made in the context of our fraud detection and responsible gaming systems, in which case you have the right to request human review of any automated determination that has materially affected your account.
3 Sharing and Disclosure of Data
1777but does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Payment Service Providers
To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer, we share the minimum necessary financial data with the relevant payment service provider. Each payment provider operates under its own privacy policy and is independently responsible for the data it processes in connection with your transactions.
Game and Technology Providers
The games available on 1777but are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Ezugi, and Spribe. These providers may receive pseudonymised gameplay data (such as a player identifier, stake amounts, and game outcomes) as part of the technical operation of their games. They do not receive your name, contact details, or identity documents.
Identity Verification Services
To fulfil our KYC obligations, we may share identity documents and biometric comparison data with third-party identity verification service providers. These providers process your data under strict data processing agreements and are not permitted to use it for any purpose beyond the verification service they perform for 1777but.
Legal and Regulatory Disclosure
We may disclose your personal data to law enforcement agencies, government bodies, regulatory authorities, or courts where we are legally required to do so — for example, in connection with an anti-money laundering investigation, a court order, or a lawful demand from a competent authority in Bangladesh. Where legally permitted, we will notify you of such a disclosure.
Business Transfers
In the event that 1777but undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will take reasonable steps to ensure that any such transfer is subject to appropriate data protection obligations, and we will notify you of any material change in the identity of the data controller.
4 Cookies and Tracking Technologies
1777but uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, analyse site performance, and detect fraudulent or suspicious activity. A cookie is a small text file that is stored on your device when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.
The cookies used by 1777but fall into the following categories:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required to operate core platform functions including login session management, security tokens, and the account balance display. The platform cannot function without these cookies. | No — required for site operation |
| Functional | Remember your language and display preferences, maintain your game history view, and store responsible gaming settings such as active deposit limits. | Yes — via browser settings |
| Analytics | Collect aggregated, anonymised data about how players navigate the platform, which pages are most visited, and where users encounter errors. Used to improve the site experience. | Yes — via browser settings |
| Security / Fraud Detection | Used alongside device fingerprinting techniques to identify and block fraudulent login attempts, detect bonus abuse, and flag suspicious betting patterns. | No — required for account security |
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies on a per-site or global basis. Please note that disabling functional or analytics cookies may affect your experience on the 1777but platform — for example, your display preferences may not be saved between sessions. Disabling strictly necessary cookies or security cookies will prevent you from logging into your account and using the platform's core features.
Instructions for managing cookies in common browsers can be found in your browser's help documentation. We recommend reviewing your cookie settings periodically, particularly after browser updates that may reset your preferences.
5 Data Security and Retention
1777but implements a layered approach to data security, combining technical controls, organisational procedures, and contractual safeguards to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.
Our technical security measures include:
- TLS/SSL encryption for all data in transit between your browser and our servers.
- Encryption at rest for sensitive data categories including identity documents, payment details, and account passwords (stored as salted cryptographic hashes — we never store passwords in plain text).
- Access controls ensuring that personal data is accessible only to authorised 1777but personnel whose roles require access to that data, governed by a principle of least privilege.
- Intrusion detection and monitoring systems that continuously monitor for unusual access patterns, potential data breaches, and cybersecurity threats.
- Regular security assessments of our platform infrastructure and third-party integrations.
Despite these measures, no internet-based service can guarantee absolute security. If you become aware of any unauthorised access to your 1777but account or suspect that your personal data has been compromised, please contact our support team immediately at [email protected]. In the event of a data breach that poses a risk to your rights, 1777but will notify affected players promptly in accordance with applicable legal requirements.
Data Retention
We retain your personal data for as long as your account remains active and for a defined period following account closure, as required by our legal and regulatory obligations. The standard retention periods applied by 1777but are as follows:
- Account and KYC data: Retained for a minimum of 5 years following permanent account closure, in accordance with anti-money laundering record-keeping requirements.
- Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
- Gameplay and betting records: Retained for a minimum of 3 years following account closure, and longer where required for the resolution of a pending dispute.
- Customer support communications: Retained for 2 years following the resolution of the relevant query.
- Technical and device data (log files): Retained for up to 12 months on a rolling basis for security and fraud detection purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Data subject to an ongoing legal dispute, regulatory investigation, or court order will be retained for the duration of those proceedings regardless of the standard retention schedule.
6 Your Privacy Rights
As a player on the 1777but platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within 30 calendar days and may ask you to verify your identity before processing your request.
Right of Access
You have the right to request a copy of all personal data that 1777but holds about you, together with information about how it is being used and with whom it has been shared.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
Right to Erasure
In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected — you may request deletion of your personal data. This right is subject to our legal retention obligations.
Right to Restrict Processing
You may ask us to temporarily restrict processing of your data — for example, while you contest the accuracy of data we hold, or while we assess a deletion request.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, you may request a machine-readable copy of your personal data to transfer to another service provider.
Right to Object
You have the right to object to processing of your data carried out on the basis of legitimate interests, including profiling for marketing purposes. We will stop such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Please note that some of these rights are not absolute. We may be required to retain certain data regardless of a deletion or restriction request where we have a legal obligation to do so — for example, KYC documents and financial transaction records that must be retained under anti-money laundering legislation. In such cases, we will inform you of the limitation and its legal basis.
7 Third-Party Services and Links
The 1777but platform integrates with a number of third-party services that are necessary for its operation. These include payment gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Ezugi, Spribe), and identity verification services. Each of these providers is a separate data controller or data processor in respect of the data they independently process, and each operates under its own privacy policy.
1777but enters into data processing agreements with all third-party processors to ensure they apply equivalent data protection standards to the personal data we share with them. We conduct due diligence on new providers before onboarding them and review existing providers' security and compliance posture on a periodic basis.
The 1777but website does not contain links to external third-party websites outside the 1777but.app domain. If you navigate away from the 1777but platform to a third-party service — for example, to your bKash mobile app to complete a deposit — your use of that third-party service is governed by that service's own terms and privacy policy, over which 1777but has no control or responsibility.
For live dealer games streamed from third-party studios, please be aware that the studio environment may involve video recording and audio transmission for the purpose of operating the live game. This activity is conducted under the studio provider's own data handling arrangements and is technically separate from the data 1777but holds about your account.
8 Changes to This Privacy Policy
1777but reviews this Privacy Policy periodically and updates it when our data practices change, when we introduce new services, or when there are relevant changes to applicable law. The effective date at the top of this document will always reflect when the current version came into force.
When we make material changes to this Privacy Policy — that is, changes that meaningfully affect how we collect, use, or share your personal data, or that reduce your rights in any way — we will notify you by email to the address registered on your account at least 14 days before the new version takes effect. For non-material changes (such as clarifications of existing practices or corrections of typographical errors), we will publish the updated policy without advance notice.
Your continued use of the 1777but platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you should contact our support team at [email protected] to discuss your options, which may include requesting account closure and the return of your verified real-money balance.
Historical versions of this Privacy Policy are archived internally and are available upon request. If you wish to review a prior version to understand how our practices have changed, please contact our support team and specify the version date you wish to review.
Your Privacy Matters at 1777but
If you have any questions about how we handle your personal data, our support team is here 24 hours a day in Bangladesh Standard Time. You can also review our full Terms & Conditions or visit our FAQ page for quick answers to common player questions.
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